ALERT: SNAP Scam – What You Need to Know

We want to make sure that SNAP (formerly food stamps) participants and our partner agencies understand something very important about SNAP benefits and how to protect from scams. Here’s what you need to know:

SNAP Benefits Scam Details:

Scammers are using a computer to call people who get SNAP benefits. They say they can give you more benefits, but that’s not true! They want to steal your personal information. They might call from a number like 1-855-892-9943. Don’t call them back, and don’t leave your information on their voicemail.
Additionally, be aware of other ways scammers may try to steal SNAP benefits, including:

    • Be careful with text messages: Scammers might also send you text messages. They want your EBT card number or PIN. Never give this information to anyone you don’t know or trust.
    • Watch out for fake “SNAP consultants”: Scammers might say you’re already approved for SNAP or they can help you apply for a fee. This is a lie! Real SNAP help is always free.

SNAP Navigators will never text neighbors to say their card is locked or to call a number to apply or recertify, and there is NEVER a fee to complete a SNAP application.

How to Protect Yourself:

  • Don’t share personal info: Never tell anyone your social security number, bank info, or Families First EBT card number or PIN.
  • Don’t call back: If you get a strange call, don’t call the number back.
  • Be careful: If you didn’t ask for help, don’t trust anyone who says they can help you with SNAP.
  • Report scams: If you think someone is trying to scam you, tell your local SNAP office.
  • Trust the right people: Only work with real SNAP Navigators like CFBNJ’s Resource Access Team or your local Board of Social Services. Read this list of approved agencies to help you apply for SNAP.
  • If you think a letter, phone call or text message is a scam, do not reply at all.

How Partner Agencies Can Help:

If you work with SNAP benefit participants, here’s what you can do:

  1. Tell SNAP participants that real SNAP workers will never ask for personal info over the phone.
  2. Make sure people know how to protect their information, including Social Security numbers and EBT card information.
  3. Tell people where they can get real help applying for SNAP benefits. This includes County Boards of Social Services and some non-profit agencies, such as the Community Foodbank of New Jersey. A full list of approved agencies that can help you apply for SNAP can be found here.
  4. Encourage neighbors to report any scam calls or messages to their local SNAP office or the appropriate authorities.
  5. Please post and share this flyer (also linked below with a Spanish version) on scams and stolen SNAP benefits throughout your facility and to your neighbors.

Let’s all work together to stop these scammers! Share this information with your friends and family, and help keep our community safe.

To contact CFBNJ SNAP Navigators, email,