Frequently Asked Questions

We understand that traffic and other circumstances may cause volunteers to be late, but we ask that volunteers plan ahead so they can be on time and ensure maximum productivity and satisfaction during volunteer activities.

If you know that you’re going to be late for your volunteer shift, please contact the Volunteer Services Department.

If it is your first-time volunteering in the Community Assistance Pantry (CAP), we encourage you to please arrive 30 minutes prior to your shift for a brief orientation. If you are a repeat volunteer, please arrive 15 minutes prior to the shift start time to allow time for parking and check-in.

The safety of employees and volunteers is our top priority. We have revised our COVID-19 protocols and masks are no longer mandatory; however, CFBNJ remains “mask friendly.” This means that while face coverings will no longer be required, anyone can wear them if they choose to, based on their level of comfort. We ask all visitors and volunteers to respect everyone’s choice.

Hand sanitizer is provided and frequent handwashing is encouraged.

The facilities are cleaned regularly throughout the day.

You can sign up to volunteer with CFBNJ on our website.

If you are having trouble signing up online, you can always contact Volunteer Services and we will assist you.

Volunteers assist with a variety of tasks including:

• Help Desk: Help desk volunteers are the first point of contact for neighbors visiting the pantry, so it is important that volunteers greet and acknowledge all neighbors in a friendly and professional manner. The help desk volunteer will ascertain if the neighbor has an appointment or if they are a walk-in and guide them through the intake process accordingly.
• Intake: Intake volunteers process all paperwork for both returning and first-time visitors. Intake volunteers have the responsibility of answering the intake office phone.
• Pantry Assistants: Pantry assistants support a variety of tasks, which will be assigned by the Pantry Manager based on the needs of the day. Potential pantry assistant tasks include stocking or restocking shelves, sorting produce, loading the refrigerator and freezer, loading carts, assisting neighbors, collecting carts from the parking lot, and other roles as needed.

Volunteer shifts are by appointment only during the following times:

• Tuesday through Friday 9 AM – 12 PM
• Tuesday through Friday 1 PM – 4 PM
• Saturday 8 AM – 11:30 AM / 11 AM – 1:15 PM

Please check our volunteer signup page to confirm availability.

Dress is casual and comfortable (remember that the warehouse and pantry are not temperature controlled).

The following items are not allowed in the warehouse:

• No open-toe shoes, heels, sandals or flip flops
• No Short shorts/short skirts, tank tops, bare midriffs, or revealing clothing
• No Bags of any kind – purse, backpack, cross body bags, etc.
• Any controversial clothing that can be considered derogatory, insulting or otherwise disrespectful to employees or visitors.

• No open-toe shoes may be worn in the warehouse.
• No bags of any kind or thermoses may be brought into the warehouse.
• No eating, drinking, running or smoking in the warehouse.
• Volunteers must not remove any products from the premises.
• Volunteers must not touch, handle or operate any warehouse equipment (i.e. hand truck, forklift or golf cart).
• All volunteers should remain in their assigned work areas. Please report to the group leader or CFBNJ staff if you need to leave your work area.
• No more than two youth volunteers should leave the work area at the same time.
• Cleaning up of the work area is part of your volunteer visit.

Driving Directions:

You can use this map to get driving directions to CFBNJ in Egg Harbor Township.

Public Transit:

Please go to NJTransit.com to find out the best way to get to CFBNJ from your location.

Parking is available directly on the premises. Due to limited parking spaces, groups are encouraged to car-pool.

Yes! The minimum age to volunteer with CFBNJ is 12, with adult supervision.

Teens aged 16-17 may volunteer without adult supervision, if they have written permission from their parents on file.

If you need to cancel your volunteer shift, please reply directly to your confirmation email or contact the Volunteer Department.

Please contact the Volunteer Services Department as soon as possible to check on additional availability. We are happy to accommodate, if possible.

If you don’t want to volunteer in our Community Assistance Pantry, we have many offsite volunteer opportunities! They include:

• Local Farmer’s Markets
• Community Events & Festivals
• Holiday Events (i.e. Our annual Turkey Drive in November)
• Mobile Pantry Distributions

Please contact the Volunteer Services Department for more information.

Our meeting room has limited capacity at this time and we aren’t able to host large groups.

We are happy to reserve a room if it is available. Please contact the Volunteer Manager at 609-300-6729 to check availability. Please do this well in advance, as the schedule fills up very quickly.